Principal Consultant and Chief of Staff
Jessica is a Principal Consultant and Chief of Staff at Pinnacle, bringing a thoughtful, people-focused, and compassionate approach to design and facilitation. She excels in creating outcome-driven, collaborative solutions that are process-driven yet agile. She fosters a psychologically safe environment in her facilitation and ensures the participant experience is always central to her work. Her approach consistently delivers lasting impact, enabling clients to achieve their desired outcomes.
With deep coaching capabilities, Jessica uses tools like the Human Synergistics suite to help individuals enhance their self-awareness, address their biases, and unlock their full potential. She has deep experience in the design and facilitation of large-scale forums, team development, and leadership development. Most notably in the early childhood and education sectors. Her project management approach is client-centered, proactive, and meticulously planned, ensuring clear communication, alignment, and collaboration across teams.
As Chief of Staff, Jessica drives operational efficiency by strategically managing resources, optimising team productivity, and aligning efforts with organisational priorities. She fosters clear communication and ensures seamless collaboration across teams, enabling executive leadership to focus on high-level strategic goals while ensuring the successful execution of key projects
Background and experience:
Jessica’s work is rooted in an evidence-based approach, combining her academic background with extensive professional experience, including significant work with state, federal, and local governments. She is passionate about partnering with clients in the early childhood and education sectors. Jessica holds a Graduate Diploma of Psychology (Advanced) from Monash University and is pursuing a Master’s in Organisational Psychology. She is currently completing a two-year period of supervised practice as a provisional psychologist, underscoring her commitment to developing the skills necessary to become an exceptional psychologist.
Inspired by:
Jess enjoys dining out and socialising with friends and family. Her true passion is travelling which allows her to immerse herself in new cultures, make new friends and learn new languages. She enjoys reading any type of genre and loves to get lost in a book. She deeply intrigued by the human mind and looks forward to continuing her psychology journey.